HomeCancellation & Refund Policy

Cancellation & Refund Policy

Merchant business’ return and cancellation policy must be made available to customers on website and they have to agree to its terms during the order process. Customers have to click on an “Accept” or “Agree” for return and cancellation button before submitting their payment information. Then, once the order has been submitted, policy can be sent to customers with the order confirmation email.

1. Cancellation Policy

1. Cancellation Policy

fieldgroup Publishers believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

  • Cancellations will be considered only if the request is made within 72 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
  • There is no cancellation of orders placed under the Same Day Delivery category.
  • No cancellations are entertained for those products that the (Company Name) marketing team has obtained on special occasions like Pongal, Diwali, Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible.
  • fieldgroup Publishers does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
  • In case of receipt of damaged or defective consumer durable items and non durable items like mobile phones, mixer grinder, calculator etc, please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 21 days of receipt of the products. For books, VCDs, DVDs, software products, the matter should be reported within 5 days.
  • In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
  • In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.

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The cost of Self-publishing a book in India with fieldgroup Publishers will come to you as a pleasant surprise, because is it significantly less than the average cost.

STARTER
Just to see what can be achieved
₹14690
+ 18% GST
  • Printed on 80 gsm thick natural shade paper
  • Black and white inside pages
  • Colour cover design by our best artist
  • Insertion of images & tables allowed inside book
  • ISBN number and barcode
  • Black and white inside pages
  • 35% author’s discount if you want to buy additional copies
  • Video book trailer for your book with stock photos.
  • Author interview published in fieldgroup Publishers blog
  • Authors dashboard and live sales report
  • Listing in fieldgroup Publishers ‘Buy Books’ section; buyers can purchase online
  • Availability of book through India’s most popular online bookstore.
MEDIUM
Just to see what can be achieved
₹19890
+ 18% GST
  • Printed on 80 gsm thick natural shade paper
  • Black and white inside pages
  • Colour cover design by our best artist
  • Insertion of images & tables allowed inside book
  • ISBN number and barcode
  • Black and white inside pages
  • 35% author’s discount if you want to buy additional copies
  • Video book trailer for your book with stock photos.
  • Author interview published in fieldgroup Publishers blog
  • Authors dashboard and live sales report
  • Listing in fieldgroup Publishers ‘Buy Books’ section; buyers can purchase online
  • Availability of book through India’s most popular online bookstore.

Best Value

COMPLETE
Just to see what can be achieved
₹27650
+ 18% GST
  • Printed on 80 gsm thick natural shade paper
  • Black and white inside pages
  • Colour cover design by our best artist
  • Insertion of images & tables allowed inside book
  • ISBN number and barcode
  • Black and white inside pages
  • 35% author’s discount if you want to buy additional copies
  • Video book trailer for your book with stock photos.
  • Author interview published in fieldgroup Publishers blog
  • Authors dashboard and live sales report
  • Listing in fieldgroup Publishers ‘Buy Books’ section; buyers can purchase online
  • Availability of book through India’s most popular online bookstore.
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